The Field Operations Manager will oversee installation and maintenance by 9 landscaping crews throughout the greater Boston area. S/he will manage and develop crew leaders, ensuring that they have the technical skills, organization, and motivation needed to do excellent work. As a member of our People Management Team, the Field​ Operations Manager should be highly knowledgeable, professional, and bring enthusiasm and new ideas to the workplace.

To apply, email your resume and cover letter to samantha@ayardandahalf.com.

Primary Responsibilities:

• Manage daily field operations in accordance with company policies to ensure that crews meet stated goals through efficient use of time, man-power, equipment, and materials.
• Prepare field employees by establishing and conducting orientation and training programs.
• Provide hands-on training in proper installation, specifications, operation of equipment, safety, and quality standards.
• Develop crew leaders’ ability to independently plan their crew’s work: daily, weekly, and over the course of a whole project.
• Provide regular, productive feedback on performance, and initiate disciplinary process for field employees as needed.
• Perform quality control checks at work sites to ensure customer satisfaction.
• Ensure accurate and timely completion of field staff paperwork and online timesheets daily; follow up on discrepancies.
• Work with HR/Admin Manager to ensure consistent implementation and enforcement of company HR, health & safety policies.
• As necessary, adjust crew composition or perform hands-on work with crews to meet scheduling demands.
• Oversee and manage field staff every morning at garage, ensuring that crews leave in a timely fashion, ready to complete their day’s goals.

Qualifications: 

• Proficiency in oral and written Spanish and English
• Minimum of six years as a landscape construction crew leader or equivalent experience/training
• Driver’s license, good driving record, and ability to apply for hoisting license
• Demonstrated ability to carry out and instruct others in correct landscape installation and maintenance practices, including, but not limited to:
  • natural stone and paver installation
  • natural and segmental walls
  • low-voltage lighting
  • grading
  • seed & sod installation
  • planting ○ hand-pruning
  • tree/rootzone protection
• Ability to assess and adjust for site conditions, soils, drainage, and grade changes
• Proven skill in project planning, set-up, and mobilization
• Ability to lay out sites and construct landscape features based on landscape plans and specifications
• Time management, self-direction, flexibility, and ability to problem-solve in a fast-paced environment
• Excellent interpersonal and leadership skills
• Ability to exercise discretion, manage sensitive situations, and maintain confidentiality
• Clear, timely, and professional oral communication with co-workers and the public
• Strong attention to detail